Terms and Conditions
Customer Satisfaction Guarantee
We offer a 30-day satisfaction guarantee on your purchase. If you are not completely satisfied, simply return it within 30 days and we will gladly refund your purchase price. Shipping and handling charges are non-refundable and a 20% restock fee applies. Please refer to the Returns Policy for instructions on returning items.
Items that have been installed, defer to the manufacturers warranty and may not be returned for credit.
We will gladly accept returns or exchanges if we receive the product back within 30 days from delivery. To return your product, we ask that you:
1. Contact Better Lifestyles, Inc at 1-360-790-8459 and inform them of the returning item and get further instructions on returning goods.
2: Return all products in the original packaging. All manuals and parts must be included to obtain full credit. Following receipt of the merchandise a credit will be made to your ac count. Shipping and handling charges are non-refundable. The customer is responsible for all shipping costs associated with the return. The product should be returned in new, re-sellable condition for a full return.
3. Ship the product to the address instructed.
Nationwide Warranty Protection
Better Lifestyles, Inc. offers a one-year warranty on the Toilet Bowl Exhaust System with proper use (See Operators Manual).
We have tried to graphically represent our colors to the best of our ability however individual computers display colors in different intensities and spectrums. We cannot guarantee that the color you view on your computer will be the exact color in the product that you have ordered.
Better Lifestyles, Inc. does not sell, rent, or allow any third parties to view or use the information collected. Our website has security measures in place to protect the loss and misus e of customer information. Our records are stored on a secure server with controls to provide limited access. Better Lifestyles, Inc. takes reasonable measures to keep the information disclosed secure; however, Better Lifestyles, Inc. assumes no responsibility for any breach of security to this data.
On-Line Ordering Security
Secure measures are in place to protect the loss, misuse, and alteration of the information under our control. Customer records are stored on a secure SQL server with controls to provide limited access. Authorize.net encryption technology, digital certificates, secure commerce, and authentication are in place to ensure that your personal information is secure.
Typographical Errors and Inaccuracies
We strive to provide accurate and up-to-date information on our website. Due to human error, we cannot ensure that at all times our website will be free of typographical errors and inaccuracies that may be related to pricing, produc t availability, and shipping. In the event a product is listed at an incorrect price, we have the right to refuse or cancel any placed order for products listed at an incorrect price. Any charges that have been placed on your account will be immediately credited. We sincerely apologize for any inconvenience this may cause.
Better Lifestyles charges a single flat fee plus additional smaller fees for each item in your shipment. To determine shipping charge, add your item to the shopping cart and a shipping rate will be added. These fees apply to most locations within the continental US. There will be an additional $10.00 charge to addresses in Hawaii and Alaska.
It is your responsibility to ensure that the freight company has not damaged the product during shipping. Inspect the box for external damage, remove packaging and inspect the contents for any physical damage in the presence of the delivery driver. If there is damage, you must document this on the delivery receipt. If the item is inoperable or unusable, refuse the shipment and contact us immediately at 1-360-790-8459.
Better Lifestyles, Inc. is located in Oregon where there is no sales tax. If you place an order being shipped outside of Oregon, you are responsible for paying all sales taxes that apply in your home state.
This site and all materials incorporated by Better Lifestyles are protected by copyright laws to include text, graphics, downloads, logos, and images. You have permission to electronically copy and print hard copies of pages from this Web site solely for personal use.
Limitation of Liability
Better Lifestyles, Inc. does not accept any liability for any loss or damage resulting from any use of this website. Your browsing of this site is at your own risk. Better Lifestyles assumes no responsibility and shall not be liable f or any damages to, or viruses that may alter your computer equipment functioning ability that may be acquired while visiting our site or by use of e-mail.
Better Lifestyles, Inc will occasionally update these terms and conditions. You should therefore periodically visit this page to review the current terms and conditions.